Digital

Automation and Security Enhancement of Insurance Applications for Improved UX

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A global Insurance holding company required a solution to enhance its existing insurance applications with new features for improved security and automated deployment process to optimize efficiency and streamline the user experience.

Client Challenges and Requirements

  • Decouple the dependencies between apps like Agency Manager, vHUB and vTrack.
  • Automated deployment process without human interference.
  • Authentication and Security issues in apps like Agency Manager.
  • Introduce a new Professional Insurance category to phase out obsolete insurance category.
  • Enhance Risk Evaluation page and improve accuracy of risk identification.

Bitwise Solution

  • Achieve the standalone features within each app by separating the databases which involves UI work as well.
  • Fix existing deployment issues and implement new environment settings.
  • Automate deployment by setting up Azure Pipelines and configuring Octopus deployment.
  • Fix Authorization and Authentication security issues by adding page level access to the users.
  • Implement a new Insurance category and established a system which compels users to transition to the newly
    introduced category.
  • Enhance Policy Summary Grid with extra data, introduce new data fields, and incorporate a printing feature.
  • Enhance existing applications by implementing new features coming from business stakeholders.

Tools & Technologies We Used

Microsoft Blazor
Angular
C# .NET
SQL Server
Octopus Deployment
Microsoft Excel

Key Results

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Enhanced security

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Optimized performance

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Improved testing process and automation of deployment

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Introduction and migration of new Insurance category

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